Frequently Asked Questions
Everything you need to know about shopping with RAGTAG GLOBAL
How do you ensure the authenticity of your designer pieces?
Every item at RAGTAG GLOBAL undergoes a rigorous multi-point inspection by our expert authenticators to ensure it meets our high standards of quality and brand integrity.
What is your global shipping policy?
We offer worldwide shipping with tracking. Delivery times typically range from 3-7 business days for express shipping and 10-14 business days for standard international shipping.
Can I return an item if it doesn't fit?
Yes, we accept returns within 14 days of delivery. The item must be in its original condition with all RAGTAG GLOBAL tags still attached.
How do you grade the condition of pre-owned items?
We use a standardized grading scale ranging from 'S' (New/Unused) to 'C' (Fair condition with visible wear). Detailed descriptions of any flaws are included on the product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are customs duties and taxes included in the price?
Import duties and taxes are not included in the item price and are the responsibility of the recipient upon delivery, depending on your country's regulations.